
可以这么回复他Dear customer,
Thank you for contacting us. Regrettably, we are a small online business at very early stage. We are also under VAT registration threshold. Hence, we are unable to issue VAT invoice to you. However, we can confirm VAT has not been charged related to your order. Thank you for you understanding. We apologise for any inconvenience caused to you.
或者跟客户解释说你正在办理,看能否部分退款;