亚马逊新的“INR claim”政策真的不会对卖家的绩效产生

亚马逊的确有发表声明说，这类的INR是不会影响卖家绩效的。
"Amazon now funds not-received claims on orders shipped via Shipping Services
Effective May 1, 2016, if you've shipped an order using a label purchased from Shipping Services and buyers claim they didn't receive their order and file an A-to-z claim, Amazon will cover that claim. In fact, you won't receive a notification about it, and your Order Defect Rate will not be affected. Learn more about Order Not Received Claims."
“如果卖家使用亚马逊“Shipping Services”来发货，但是买家说没收到货，还提交了AZ claim，那亚马逊会退款给买家。卖家不会收到任何通知，同时，卖家的绩效不会受到影响。这项新政策从2016年5月1日起开始生效”。